American Kitchen & Bath, Inc. - Remodeling San Jose

Contacts

Address:
1758 Junction Avenue, San Jose, CA 95112
Get directions

Website:
americankitchenandbath.net

Phone number:
+1 408-436-8151

Categories:
Establishment   General contractor   Home goods store   Furniture store  

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Reviews about American Kitchen & Bath, Inc. - Remodeling San Jose

• T. Mitchell

  Feb, 18 2018
  ★ ★ ★ ★ ★
  Remodeling is problem solving. People who have experience in their trade and can optimistically pursue the architectural vision will get your remodeling done right even if there are unforeseen problems to solve. That’s AKB’s track record on our completed project.
  They were mindful of our home space since we were living in it. AKB protected our floors, sealed out dust with plastic, and picked up trash frequently. Indoor foot traffic was kept to a minimum. Noise was unavoidable so be prepared for that.
  A “Red Book” is kept on the job site and it includes their previously agreed-upon 3D and 2D plans for cabinets, counters, lights, outlets; a schedule of work and installation spec sheets for appliances. Eventually the book held the city building permits and inspection sign offs.
  We think that the up-front planning time should not be rushed by the customer so options can be considered. It is a learning experience to consider the myriad of new products that are available and how they all come together in a finished kitchen. Once construction is underway it costs more and complicates the process to reconsider earlier choices. Of course AKB would work with any customer-requested changes but the impact on the project should be considered.
  We are happy we chose them and now we have our new kitchen to use for a long time.
  
  Mike Pena (AKB project lead)
  On the first day of work at our house we were greeted by a smiling AKB employee who said “Let the games begin.” He wasn’t kidding but what he didn’t need to say was that we were in good hands and that the “games” would be over almost on schedule and with us coming out loving our remodeling project. That’s our introduction to Mike Pena who channeled the AKB craftspeople through our kitchen from demolition to reconstruction culminating in the final, successful inspection. The problems we encountered were unexpected, as remodeling can surprise you like that, but Mike’s experience in the trades guided us through to professional solutions.
  Mike jumped in to do work as needed — and even unexpected fixes — drawing from his long list of skills and using his truck full of tools and supplies. He texted us when there were be changes in the schedule and ahead of his visits. He was responsive to our calls and concerns plus he was the guy who represented us and our project during inspections.
  It was easy to talk and text with Mike during the working phases and he was open to ideas and ways to improve upon original planning. He made the difficult process of remodeling process as easy and pleasant as possible with expertise and cheerfulness.
  
  Michele Crawford (AKB designer and project manager)
  Michele understood the whole project and how important it was for us to stay within budget. AKB uses a series of scheduled payments so as the project progressed it was easier to manage the expense. She kept an eye on our budget when decisions needed to be make and made sure we knew of any trade-offs. She was unfailingly cheerful and always returned phone calls and texts.
  Scheduling was the backbone of the project. Michele’s spreadsheet showed us how the process was going to proceed. It was printed in the “Red Book” that we kept near our kitchen. All of the trades people referred to it during the remodeling work as did we.
  Michele gave us expert advice on kitchen options in design, cabinets, counter tops, flooring — the whole package. it was always our decision about what to choose and her discussions bring as many options into play as possible. She rightly said that the sum of the parts add up to a kitchen that is more aesthetically pleasing than you see on paper.
  She gave us a tour of local vendors and educated us about stone countertops, tile, electrical, cabinets and floor coverings. We saw 3D renderings she created for the layout discussions after spending time with us in the kitchen we were going to remodel. What we now have is much more efficient and attractive than the old one.

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