Jiffy Lube

Contacts

Address:
2302 Almaden Road, San Jose, CA 95125
Get directions

Website:
mcsanfrancisco.jiffylube.com

Phone number:
+1 408-445-4440

Categories:
Establishment   Car repair  

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Reviews about Jiffy Lube

• Hector Sandoval

  Nov, 07 2018
  ★ ☆ ☆ ☆ ☆
  I arrived to the Jiffy Lube on 2302 Almaden Rd. in San Jose Ca. to be greeted by (more like interrogated) by one of the Jiffy Lube employees. He was rude and obnoxious. At the end of my interrogation, I was TOLD to get out of my car and to go wait in the waiting area. After which I was called by a second Jiffy Lube employee to go back and discuss what my car "needed" done. Once I told them no, no, no to everything except an oil change. I proceeded to tell the second Jiffy Lube employee that I had a coupon. When they saw it, they said that they didn't accept them. Even though it was a Jiffy Lube signature oil change coupon for $10 off. When I said to forget it and I would just take my car back. Then the second Jiffy Lube employee stated that he would take the coupon anyway. There are no posted prices and it feels like they can charge what ever they like and the customers have no say. I've been to different Jiffy Lube facilities and they have been positive experiences. This particular experience WAS NOT. I will not be returning to this Jiffy Lube. I felt I had to pull over in my car to make sure that the work was done before I left the area.
• Michael Floyd

  Aug, 25 2018
  ★ ☆ ☆ ☆ ☆
  Google and Yelp says that they open at 730AM. I pulled up right at 7:30 and the roll up doors are down, office lights off and not one care in the lot. It's 7:40 now and still no one. 7:45 two cars pull in first a Civic which parks next to the dumpster and then a Accord with two guys in it which park in the back next to the office. I pull around to the Civic in back with a guy in it and ask if he works here. He said yes so I ask when the open and he says supposed to be at 730 and that I should pull around to the front. I told him that I will not wait and he apologizes. If the employees​ can't remember or don't care to show up on time what will they forget or not care to do while working on my car? I will definitely not come back to find out. Zero stars would be more appropriate.
• Spencer Schwartz

  Aug, 04 2018
  ★ ☆ ☆ ☆ ☆
  The Asian guy who did my pre oil change quote was harrassing me to the max. He kept trying to upsell me on high mileage oil. Then a transmission flush. I've gotten my oil changed at other jiffy lube locations over 25 times in the last two years. I drive for a living and I've never encountered someone so pushy and rude. When a customer tells you no, more than twice that's a problem. I'm not an idiot don't try to push upgrades on me. You're not even a mechanic. I will never come to this location again GUARANTEED.... Management needs to get someone more respectful talking to customers because you're going to lose more business.

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